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Empowering EHS Labs with erblue LOMS: Faster Turnaround, Reduced Costs, and Enhanced Customer Experience

Writer's picture: Joshua SimpkinsJoshua Simpkins

In today’s fast-paced world, EHS laboratories face ever-growing demands. To stay competitive, labs must continually seek ways to improve efficiency, cut costs, and deliver a seamless customer experience. That’s exactly where erblue comes in. By adopting erblue’s Lab Order Management System (LOMS) and offering the eCOC+ app and Field Portal as value-added services, labs can achieve faster turnaround timeslower operational costs, and a top-tier client experience—all without additional fees for their customers.





The Challenge for Modern EHS Labs

From managing complex data and test requests to ensuring compliance and quality assurance, labs often juggle multiple tasks at once. Common challenges include:

  • Delays in Turnaround: Multiple manual steps slow order processing, causing frustrating delays for both labs and customers.

  • High Operational Costs: Inefficient processes and scattered data often require more time and resources than necessary, driving up business costs.

  • Customer Satisfaction Issues: A lack of real-time updates or visibility into order statuses can leave clients feeling out of the loop—and looking for alternatives.



Introducing erblue’s LOMS: A Game-Changer for Labs

erblue’s Lab Order Management System (LOMS) is specifically designed to streamline lab operations from start to finish. By automating and optimizing every aspect of the order lifecycle—from order creation to final reporting—LOMS helps labs:

  1. Increase Efficiency: digitizing and processing conventional handwritten paper Chains of Custody (COCs) reduce manual input and human error, accelerating turnaround times without compromising quality.

  2. Reduce Costs: Streamlined processes cut labor and overhead, allowing labs to operate more efficiently.

  3. Enhance Data Accuracy: Digital data capture and centralized storage enable greater accuracy and faster retrieval of critical information.


Seamless Integration with Your Existing LIMS

Many EHS labs already rely on a LIMS (Laboratory Information Management System) for sample tracking, testing workflows, and compliance. Recognizing this, erblue’s LOMS integrates smoothly and effortlessly with your existing LIMS setup:

  • Real-Time Data Synchronization: Order Information instantly syncs with your LIMS, eliminating the need for duplicate entries.

  • Consistent Data Management: By avoiding manual transfers, labs minimize data discrepancies, reduce errors, and maintain a single source of truth.

  • Flexible Implementation: erblue’s solution adapts to your existing business rules and processes, preventing costly overhauls of your current system.


The Power of Value-Added Services: eCOC+ App and Field Portal

In addition to the robust LOMS platform, erblue provides the eCOC+ app and Field Portal to customers free of charge—making these solutions a genuine value-add.

  1. eCOC+ App

    • Seamless Sample Collection: Technicians can efficiently collect, document, and label samples, ensuring greater accuracy and organization.

    • Real-Time Data Sharing: Samples are tracked and recorded instantly, giving labs immediate visibility into their incoming workload.

    • Enhanced Communication: Lab technicians, field personnel, and managers all have access to the same real-time data, reducing miscommunication and eliminating unnecessary phone calls or emails.

  2. Field Portal

    • 24/7 Visibility: Customers and field personnel can log into the portal anytime to view order statuses, track progress, and check turnaround times.

    • Consolidated View of Operations: A single dashboard displays all sample data, order status updates, and compliance checks, helping management detect bottlenecks or issues early.

    • Easy Collaboration: The Field Portal streamlines communications between field teams and lab staff, minimizing back-and-forth emails and calls.

By offering both tools as complimentary services, erblue helps labs stand out in a crowded marketplace—delivering an elevated customer experience that fosters loyalty and repeat business.


Why Faster Turnaround Times Matter

Speed is paramount in the EHS lab industry, and erblue understands that rapid, accurate results are crucial to client satisfaction. Whether you’re processing environmental or health and safety samples, clients want their results as soon as possible. Through automated workflows and real-time tracking, erblue ensures:

  • Samples move through the lab quickly with fewer manual handoffs.

  • Technicians and administrators can track sample locations at every stage, reducing confusion and delays.

  • Clients receive accurate results sooner, boosting satisfaction and increasing the likelihood of repeat business or referrals.


Reducing Operational Costs for a More Profitable Lab

Operational overheads can significantly impact a lab’s bottom line. By centralizing data and automating time-consuming tasks, erblue’s LOMS helps labs save on labor and administrative costs. These savings can be passed on to customers or reinvested to further improve lab infrastructure and services. Over time, the ROI of implementing LOMS becomes clear:

  • Lower staffing requirements due to automated workflows.

  • Fewer errors, reducing expensive rework or sample re-collection.

  • Streamlined compliance, cutting legal and regulatory expenses.


Crafting an Exceptional Customer Experience

In an increasingly competitive EHS lab landscape, standing out often comes down to delivering an excellent customer experience. Through transparency, efficiency, and accessibility, erblue’s solutions build trust and loyalty:

  • Complete Visibility: Clients can check the status of their samples at any time, eliminating guesswork.

  • Clear Communication: Automated notifications and centralized dashboards ensure critical updates never slip through the cracks.

  • Free Value-Added Tools: By providing the eCOC+ app and Field Portal at no additional cost, labs demonstrate their commitment to customer success and satisfaction.


A Bright Future for EHS Labs

The laboratory industry is evolving, and labs that embrace innovative tools are well-positioned to thrive. With erblue’s LOMS at its core—and the eCOC+ app and Field Portal as valuable, no-cost additions—labs can streamline operations, reduce costs, and deliver a first-rate customer experience.

Want to learn more about how erblue is reshaping the future of EHS labs? Contact us today and discover how to stay ahead of the curve with solutions built for modern, forward-thinking laboratories.

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